Compass

Commitment

• Turn up to meetings and fully participate
• Get to know your colleagues and build strong interpersonal relationships
• Share personal and practice experience, knowledge and wisdom to the Board discussions and respect collective decision making
• Be prepared to ask for help or call out if you are ever unclear
• Volunteer to take on tasks
• Follow up and commit the right amount of time to tasks to make sure they happen

Vision & Embracing Change

• Make time to consider the future and be prepared to make bold decisions
• Capture ideas and issues from the wider marketplace and feed into the Board discussion
• Embrace change and view both sides of an issue – positive and negative
• Be able to communicate clearly to others issues, ideas and solutions

Integrity

• Earn the trust of others by doing what you say you are going to do
• Maintain reputation of professionalism through the mutual respect of peers
• Act with honesty, confidentiality, objectivity and impartiality
• Give consideration to the effects of actions on others

Communication

• Clear, concise, regular, on time communication – to Board, Shareholders, Practice, XLVet Office
• Listen first, speak later
• Be precise and move things forward - “The what”, “so what”, “now what”
• Consider presentation style as a contributor to the message in addition to the content
• Work to increase engagement and collaboration in the community

Drive

• Persevere to make things happen
• Display positive energy and enthusiasm
• Engage and enthuse others in order to get things done
• Do not allow the business to be “knocked off” course by others

Leadership

• Actively supports the Executive and SMT and ensures that they are well resourced to perform highly in their roles
• Set SMART goals and objectives and take ownership and responsibility for them
• Recognise that what we say and do sets the standards that others will follow
• Make a decision at the right time after assessing the right information
• Know when to let others lead
• Check progress against objectives and be accountable for delivering value to members

Business Acumen

• Arrive at a clear, unambiguous and supported decision
• Recognise where own knowledge stops & use others skills
• Seek to expand knowledge base through learning and application of new skills
• Negotiate to ensure a good result for themselves & others
• Fiscally numerate

Teamwork and Togetherness

• Display active listening skills and respect the views of others: being able to express the views of others
• Trust colleagues to be kind and share your views openly
• Giving and receiving positive and constructive feedback graciously
• Make time to review the team performance and relationships
• Remember the need for humour